Right of withdrawal
Consumers have a right of withdrawal in accordance with the following provisions. A consumer is any natural person who enters into a legal transaction for purposes that predominantly fall outside their trade, business or profession (Section 13 German Civil Code).
Last updated: 25 October 2026
This English version is provided for convenience only. The German version is legally binding.
Right of withdrawal
You have the right to withdraw from this contract within fourteen days without giving any reason.
The withdrawal period will expire after fourteen days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the last good.
To exercise the right of withdrawal, you must inform us (Mecanova UG (haftungsbeschränkt), Erismannstraße 4b, 79206 Breisach am Rhein, phone: +49 151 57757317, email: info@mecanova.de) of your decision to withdraw from this contract by an unequivocal statement (e.g. a letter sent by post or an email). You may use the attached model withdrawal form, but it is not obligatory.
You can also exercise your right of withdrawal online at https://shop.mecanova.de/en/vertrag-widerrufen. If you use this online function, we will send you an acknowledgement of receipt on a durable medium (e.g. by email) without undue delay, containing information on the content of your withdrawal statement and the date and time of its receipt.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than fourteen days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest.
You shall send back the goods or hand them over to us without undue delay and in any event not later than fourteen days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of fourteen days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
– End of withdrawal information –
Early expiry of the right of withdrawal
The right of withdrawal expires early for contracts for the supply of sealed goods which are not suitable for return due to health protection or hygiene reasons if they were unsealed after delivery.
We deliver all bottles sealed, either with the producer's original seal or with a seal label from Mecanova UG (haftungsbeschränkt) applied across the closure and the neck of the bottle. Once opened, spirits are not suitable for return for reasons of health protection and hygiene. If the seal of a bottle is removed or damaged after delivery, the right of withdrawal expires for that bottle. For unopened, sealed bottles the withdrawal information above applies.
Withdrawal function “Withdraw from contract”
The button “Withdraw from contract” is available at the bottom of every page of our shop throughout the withdrawal period. It leads to our online form at https://shop.mecanova.de/en/vertrag-widerrufen. There you enter your name, your order number and the email address to which we should send the acknowledgement of receipt, and you submit the withdrawal with the button “Confirm withdrawal”.
You can still declare your withdrawal by email, by letter or using the model withdrawal form as well.
Notes on returns
Please pack the bottles so they cannot break, ideally in the original packaging.
These notes are not a condition for the effective exercise of the right of withdrawal.
Model withdrawal form
(Complete and return this form only if you wish to withdraw from the contract.)
- To Mecanova UG (haftungsbeschränkt), Erismannstraße 4b, 79206 Breisach am Rhein, email: info@mecanova.de:
- I/We (*) hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following goods (*)/for the provision of the following service (*)
- Ordered on (*)/received on (*)
- Name of consumer(s)
- Address of consumer(s)
- Signature of consumer(s) (only if this form is notified on paper)
- Date
(*) Delete as appropriate.